Frequently Asked Questions

FAQ's

How long does it take to dispatch my order?

Here are our current dispatch times for each piece:

- Hoodies*, Shorts & Track Pants: Same day dispatch.

- Relaxed & Baggy Hoodies: 1-7 business days to print.

- T-Shirts: 1-7 business days to print.

Please note, there are also delivery times on top of these days, and after dispatch, we cannot control how fast the courier delivers your package.

* Classic B&C Hoodies - Collegiate Hoodies, Navy B&C Hoodie and Club 23 Hoodie.

How long does it take to deliver my order?

Here are our current estimated delivery times after dispatch:

New Zealand: 1-2 business days.
New Zealand - Rural: 1-3 business days.

Rest of World: 3-10 business days.

If you have paid extra for Express International Shipping: 2-6 business days.

Please allow for delays as there are currently limited flight capacities for all international orders.

What is your return policy?

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@booandco.nz

How can I exchange my item?

The fastest way to exchange your piece is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

What is the difference between the "Baby Tee" and the "Premium Baby Tee"?

Baby Tee:

  • Style: Inspired by the 90s, this tee features a boxy, baby tee fit.
  • Material: Made from 175 g/m² Cotton Jersey, it’s breathable and light, making it perfect for warmer days.
  • Fit: This tee has a more cropped, shorter length, giving it a distinctive, trendy appearance.

Premium Baby Tee: Formally known as our "Short-Fit Tee".

  • Style: Designed for a modern fit, this tee offers a slightly longer length than the Baby Tee.
  • Material: Crafted from 100% Premium Combed Cotton with a weight of 185 GSM, it’s softer and slightly thicker than the Baby Tee, providing extra comfort and durability.
  • Fit: The Premium Baby Tee has a longer cut compared to the Baby Tee, ideal for those who prefer a bit more coverage.

If you’re looking for a more cropped style with a breathable feel, the Baby Tee is a great choice.

If you prefer a softer, slightly thicker material with more coverage, the Premium Baby Tee will be your go-to.